Consumer Advisory Council
Consumer Advisory Council
Consumer Advisory Council’s Mission or Statement of Purpose:
To provide input, guidance, assistance and make recommendations to the CEO and Senior Management of Mental Health Care, Inc. on matters important to consumers. The CEO will present recommendations to the Board of Directors of MHC when appropriate. To assist Mental Health Care Inc. in ensuring consumers are receiving the best services possible in a respectful and effective manner as well as provide feedback on new services and programs as needed.
What does the Consumer Advisory Council do?
The Consumer Advisory Council (CAC) looks at ways to improve services provided to consumers of mental health. The Committee reviews specific areas for improvement and makes recommendations for change.
Typical responsibilities for a consumer advisory council are:
▪ Reviewing organizational publications
▪ Organizing special activities to promote consumers
▪ Advising the Board of Directors on how best to meet consumer needs
▪ Provide Input on New Program Design or Implementation
It is important to note that this committee is to be proactive and progressive in suggestions and evaluations not reactive or negative.
Recruiting Advisory Council Members
The Committee receives nominations from Directors, and/or managers of potential consumers to serve on the Council. Consumers may also directly inquire as well as recruit other consumers. The goal for the Council is to have a wide range of individuals from different socio-economic, gender, ethnic, and mental health backgrounds to best serve MHC’s goal of stellar services geared toward all our consumers.
The Council maintains 7-9 members primarily comprised of consumers and community members with Mental Health Care Inc. (MHC) with the Medical Director serving as Ex-Officio. Staff support will be provided by the Public Relations Manager. CEO of MHC will chair the Council.
Orienting the New Advisory Council
- A manual titled, How to Develop and Maintain Consumer Advisory Boards, published by the National Mental Health Association is provided to all members.
- Orientation materials on MHC’s organization and its programs
- Susan Lang (NAMI) provides training and guides development.
How will the CAC be effective?
The CAC will make recommendations from the consumer perspective to the CEO and Senior Management of Mental Health Care Inc. for consideration. The CEO will present recommendations to the Board of Directors of MHC when appropriate. It is not the role or purpose of the committee to get involved in the day to day operations of MHC.
Structure of Board
The committee meets quarterly.
If you are interested in being a part of our Consumer Advocacy Council please contact:
Susan Morgan, MSW
2214 E. Henry Ave.
Tampa, FL 33610